What I make
All three tiers cover the whole setup. The difference is how much of the ongoing content and strategy work I take on, and how direct the line between us is.
Launchpad
Everything you need, nothing you don't.
The full set-up, looked after. For new businesses who want to get started properly without spending their first year doing admin.
Start with LaunchpadLogo, colour, type — decided and drawn up before a single page is built.
Designed around your work. Fast, readable, accessible (WCAG AA). Built to convert enquiries.
Change your copy, add a page, swap a photo — without touching code.
Clients pick a time that suits them. Confirmations and reminders automatic.
Templates for contracts, consent forms, engagement letters. Signed and stored.
Capture sign-ups from your pages. Send when you have something to say.
See what's working. Privacy-friendly. No intrusive cookie banners.
Proper addresses (you@yourbusiness.co.uk). I handle the admin.
Registered in your name. Always secure. Always renewed.
Two working-day reply. Updates, new pages, little fixes — all on me.
Grow
Launchpad, with help putting good work out regularly.
For people who want to build an online presence over time without owning the whole writing process themselves.
Start with GrowDrafted carefully, reviewed by a human editor with relevant background. Bylined and ready to publish.
We sit down (remotely), look at what's working, plan the next three months.
Brand accounts only — I draft and schedule, you approve.
Strategy, content direction, or just a catch-up. You pick the agenda.
e.g. you@, hello@, bookings@
One working-day reply.
Partner
A named human who knows your business inside out.
For established solos with growing revenue who want a trusted person on the other end of the phone. Capped at 10–15 clients so I can actually keep the promise.
Talk to me about PartnerMonthly interview with me. Your words, refined and published. The Morven model.
Priority email + monthly 30-minute call. No ticket queue.
When your business needs something specific — a booking rule, a signup flow, an integration — I build it.
Seasonal updates, new pages, brand evolution.
When you need an accountant, solicitor, or insurance broker, I introduce you to a named person I trust.
Same-day reply during UK working hours.
Compare
| Launchpad | Grow | Partner | |
|---|---|---|---|
| Your online home | · | · | · |
| Edit your own pages | · | · | · |
| Booking system | · | · | · |
| Digital signatures | · | · | · |
| Newsletter | · | · | · |
| Measurement | · | · | · |
| Email on your domain | 1 mailbox | 3 mailboxes | 5 mailboxes |
| Posts each month | — | 1–2 (reviewed) | 1–2 (in your voice) |
| Quarterly review | — | · | · |
| Social scheduling | — | · | · |
| Call with me | — | Quarterly 15-min | Monthly 30-min |
| Custom work | — | — | · |
| Partner introductions | — | — | · |
| Reply time | 2 working days | 1 working day | Same day |
| Launch rate | £129/mo | £229/mo | £449/mo |
| Steady-state | £149/mo | £249/mo | £599/mo |
One-off packages
Alongside any monthly tier, or as a standalone. I script and direct. A partner videographer or photographer does the shoot. Everything produced is yours.
A proper short film about your work — not a boring testimonial, not a corporate video. I interview you, script a 3–5 minute flagship piece for your homepage, and produce 5–10 short clips for social. One shoot day, five to seven day turnaround. You'd struggle to do this yourself without it transforming how people feel about your business.
Partner photographer, my brief. 20–50 edited images of your actual work, space, and hands — not stock photos of strangers. Delivered within a week.
Video and stills on the same day. Most economical if you want both. One shoot, two deliverables, consistent aesthetic.
For new businesses: brand identity + Brand Story Video bundled with Launchpad onboarding. The full "looks-like-it-costs-ten-times-this" set. Available at onboarding only.
For existing clients: yearly content sweep, brand polish, fresh round of social clips. Keeps your presence current without starting from scratch.
FAQ
Yes. Your domain is registered in your name. Your online home, brand, content, client enquiries, and email are all yours. If you ever leave Mark's Workshop, you take everything with you. I'm the manager, not the landlord.
Your business name, a rough idea of what you do, and whatever existing photos or writing you already have. I handle the rest — I'll ask questions to fill in the gaps.
For the first year, this is a monthly commitment — it takes me real work to get you set up properly and I invest in that upfront. After year one, you can cancel with three months' notice. If you want genuinely month-to-month from day one, I can do that with a one-off setup fee.
If your online home isn't live within 30 days through any fault of mine, you're due a full refund. After that, we work through issues together — that's what the "looking after it" part is for.
Most clients are live within two weeks of signing up. I'll send a short questionnaire, review your answers, and have a draft ready within five to seven working days. You review, I refine, we launch.
We migrate them in. If you're already on a professional email provider, I take over the admin. If you have an existing setup that's working, I'll tell you honestly whether it's worth keeping or replacing.
Yes — I work with clients in Australia, the US, and elsewhere. I default to UK data protection rules (the strictest baseline) and flag anything jurisdiction-specific that needs adjusting.
Something not answered here? Ask me directly.