Client story

A story, in progress.

Mark took care of everything — the online side, the bookings, the emails. I just had to show up and do my work. That's exactly what I needed.

— Morven Taylor, running Tailored Hypnotherapy

The full story — Morven's background, what her practice looked like before, what's changed, and why — is being written up properly. It's a piece of work in itself and we're doing it the way we do everything: no "coming soon" in a boring template. I'll shoot photography and video with her in the coming weeks and put the full case study up when it's ready.

In the meantime, here are the broad strokes.

What we built

The quiet workings of a working practice.

01 · Her online home
Designed around her practice, not a template. tayloredhypnotherapy.com — warm, readable, professional, fast. Reads like she does.
02 · An admin area she can edit herself
Copy, pages, photos — she changes them when she needs to, without touching code or ringing me.
03 · Online booking
Clients pick a time. Confirmations go out. Reminders go out. Her diary stays in sync.
04 · Email on her own domain
Proper addresses on tayloredhypnotherapy.com. Set up once, looked after since.
05 · Quiet measurement
Privacy-friendly — no cookie banners, no intrusive scripts. She knows what's working without anyone knowing her visitors by name.
06 · All looked after
Security, renewals, updates, little changes — on me, every month, no extra invoices.

Full write-up coming. Before-and-after, interview transcript, the Brand Story Video shoot, the first three months of booking data. If you're a therapist or counsellor considering Mark's Workshop, read the therapists page or get in touch in the meantime.

Working together

Want something similar for your practice?

Tell me about your work and I'll come back within two working days with a tailored proposal.